Mid-Scotland and Fife MSP Dean Lockhart has launched an online petition to upgrade or replace the telephone exchange at Crianlarich.
The petition follows numerous incidents where residents and businesses have been cut off from all telephone communications, often for extended periods.
This includes access to the emergency 999 and 111 systems which has the potential to result in delays to emergency response times.
BT Openreach, who are responsible for the maintenance of the phone exchange, have also informed elected representatives that the frequency of the disruptions has meant that two vulnerable residents have been issued with mobile phones to contact the emergency services.
The online petition has so far attracted around 300 signatures and will be presented to BT Openreach by Mr Lockhart when he meets senior representatives later this week.
Dean Lockhart MSP said:
‘’The situation in Crianlarich is now simply unacceptable with residents and businesses facing disruptions on almost a weekly basis.
‘’Since I was elected in 2016, I have been working with community representatives, residents, councillors and the Member of Parliament to put pressure on BT to improve the reliability of the exchange.
‘’However, I have been informed that the permanent solution will require an extensive upgrade or replacement of the exchange.
‘’The resident of Crianlarich have been extremely patient under the circumstances, but enough is enough.
‘’I encourage as many people as possible to sign the petition to put pressure on BT to accept their responsibilities and invest in a permanent solution.
The online petition can be found here: